Privacy policy

We are pleased that you are visiting our website. In the following, we will inform you which personal data we collect and how and for what purpose we process it.

1. Responsible person and data protection officer

The controller for the processing of personal data within the meaning of Art. 4 No. 7 GDPR is Kamiyar & Felsing GbR, Rahmhofstraße 4, 60313 Frankfurt, info@atere-therapiezentrum.de, Telefon +49 6992884690

The data protection officer is Dataprivat GmbH, Rainer Horbach, and can be contacted at the following address:

Schönrath Straße 85, 52066 Aachen

and at the e-mail address info@dataprivat.de, telephone +49 241 99776883.

2. Purposes of data processing and legal basis

2.1 Visiting the website

When you visit the website www.atere-therapiezentrum.de, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected and stored until it is automatically deleted:

  • IP address
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

We process the aforementioned data to ensure a smooth connection setup and user-friendly use of the website, to guarantee network and information security, to analyse system security and stability and for administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest follows from the aforementioned purposes for data collection. We do not use the data to draw conclusions about your person.

We also use cookies and tracking services on the website. You will find more detailed explanations in sections 7 and 8 of this privacy policy.

2.2 Registration for our newsletter

If you have consented to receiving our newsletter, invitations to events, appointment reminders and other information relevant to you (Art. 6 para. 1 sentence 1 lit. a GDPR), we will use your name and e-mail address to send you this information electronically.

You can revoke your consent at any time with effect for the future and unsubscribe. To do so, either use the link at the end of each newsletter or alternatively the email address given above. As a result, we will no longer continue the data processing based on this consent in the future and will delete the data unless there is another legal basis or statutory retention obligations.

3. Disclosure of personal data

We only pass on your personal data to third parties if:

  • you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that a legal obligation exists for the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
  • this is legally permissible and necessary for the fulfilment of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

If we process personal data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. If there are no statutory authorisation requirements, we will only have data processed in a third country if the special requirements of Art. 44 et seq. GDPR are met.

4. Rights of data subjects

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
  • to demand the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
  • in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
  • in accordance with Art. 7 para. 3 GDPR, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future and
  • to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.

5. Right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

If you would like to exercise your right of cancellation or objection, please send an e-mail to the above e-mail address.

6. Data security

We use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

7.  Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your computer, laptop, tablet, smartphone, etc. when you visit our website. Information is stored in cookies that is related to the specific device used. The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognise that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your device for a specified period of time. If you visit our website again, it will automatically recognise that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you using tracking tools. These cookies enable us to automatically recognise that you have already visited our website when you return. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your device or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

 

Please activate the cookie consent message in the backend to use this function

8. Tracking-Tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimisation of our website. We also use tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offering for you. These interests constitute legitimate interests within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymiseIp()". This means that IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

Informationen des Drittanbieters: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland, Fax: +353 (1) 436 1001.

Terms of use: https://www.google.com/analytics/terms/de.html

Overview of data protection: https://www.google.com/intl/de/analytics/learn/privacy.html

and the privacy policy: https://www.google.de/intl/de/policies/privacy.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

9. Social Media Plug-Ins

We use social plug-ins of social networks on our website on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider.

We currently use the following social media plug-ins: Facebook, Instagram, Xing. We use the so-called two-click solution. This means that when you visit our website, no personal data is initially passed on to the providers of the plug-ins. You can recognise the provider of the plug-in by the marking on the box above its initial letter or the logo. We give you the option of communicating directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have accessed the corresponding website of our online offering. In addition, the data mentioned in section 2 of this privacy policy will be transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, your personal data is therefore transmitted to the respective plug-in provider and stored there (for US providers in the USA). As the plug-in provider collects data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the greyed-out box.

We have no influence on the data collected and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing or the storage periods. We also have no information on the deletion of the data collected by the plug-in provider.

The plug-in provider stores the data collected about you as usage profiles and uses these for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to display customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. We offer you the opportunity to interact with the social networks and other users via the plug-ins so that we can improve our offering and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 sentence 1 lit. f GDPR.

Data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and, for example, link the page, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy.

Addresses of the respective plug-in providers and URL with their data protection notices:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; https://www.facebook.com/policy.php; weitere Informationen zur Datenerhebung: https://www.facebook.com/help/186325668085084, https://www.facebook.com/about/privacy/your-info-on-other#applications sowie https://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook hat sich dem EU-US-Privacy-Shield unterworfen, https://www.privacyshield.gov/EU-US-Framework.

Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; https://help.instagram.com/519522125107875?helpref=page_content und https://instagram.com/about/legal/privacy/

Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; https://www.xing.com/privacy.

10. Topicality and amendment of this privacy policy

This privacy policy is currently valid and was last updated in May 2018. It may become necessary to amend this privacy policy as a result of the further development of our website and services or due to changes in legal or official requirements. We therefore recommend that you check this privacy policy at regular intervals.